Before I post my analysis of this year’s Customer Service Survey, I thought it would be fun to revisit an older post from 2005. Some of you might have looked at this in 2005 but it’s a good refresher to show that NJ Transit really hasn’t done a thing in terms of us passengers over […]

I just had the pleasure of taking the “Customer Satisfaction Survey” on http://www.njtransit.com (hurry, you have July 22 to waste your time).  It was total bullshit.  Actually, so much hot steamy poo that Ripper is working on something fun.  You see, back in the summer of 2005 during the last useless survey, I took notes […]